08Monster
New member
- Joined
- Sep 8, 2013
- Messages
- 1,871
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Last year, I purchased some Full Torque winter blend from Jim, and used it all last year in my 6.7 with no issues, nothing but good things to say about it. Fast forward to this morning, I filled my 6.0 with fuel about 2 days ago and added the treatment for this first time this year, and wouldn't you know it, I gelled up this morning and had to have it towed. I don't blame the product because it obviously works, I blame the station I got the fuel from. I called Jim up to see if anyone else has had issues, and he beyond took care of me. The guy and the company offered to send me a case of the product for FREE just to say sorry and earn my business back. Talk about A++ customer service! I will be a LE customer for life. No one else would stand behind a product like this, customer service is second to none. Thanks again Jim!
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