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Derek@Vision Diesel

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For those of you that have gone through with the ordering process with Ford, is there any way to track things without asking your dealer for updates?

We have 2 trucks that ford sent into the plant on the 21st... I am kind of anxious to see what the timeline is! From what I've heard it'll probably be 3 more weeks from that point until we actually see them, possibly even longer!
 

almostlucid

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For those of you that have gone through with the ordering process with Ford, is there any way to track things without asking your dealer for updates?



We have 2 trucks that ford sent into the plant on the 21st... I am kind of anxious to see what the timeline is! From what I've heard it'll probably be 3 more weeks from that point until we actually see them, possibly even longer!



http://www.cotusb.ford.com/

You will need dealer code, order number and the last name the truck was ordered under.


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Derek@Vision Diesel

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The dealer says he cannot get the vin number to work in the system and it wont pull it up by order number.... seems like a crock of **** to me
 

almostlucid

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The dealer says he cannot get the vin number to work in the system and it wont pull it up by order number.... seems like a crock of **** to me



Worked for me...he needs to give the info to you for you to try. Ask what your order # s are and what their dealer code/ # is.


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Derek@Vision Diesel

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Even with my own access using their information its virtually impossible to look up. I even used the Ford chat system and they said its something I need to talk to my dealer about, they couldn't find it.

I feel like it has to do the fact that we bought them under a business rather than as personal purchases. Maybe the site is only valid for individuals personal use.
 

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