2011 f350 4x4 not engaging!

Cplion07

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El Paso Texas
I wanted to see if any of you guys have had a similar problem my 4x4 is not engaging there is no noise or anything and I only get a check 4x4 with a wrench on my display. If any one have had this issue I appreciate your help thank you!!!
 

sootie

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Pull the transfer case motor out and see if the fork slides freely. When the motor is out, have someone flip the switch and see if it moves.
 

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