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Old 02-13-2018, 06:05 PM
Bmcgarvie Bmcgarvie is offline
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Default Pis contact info

Anybody know how to get ahold of pis. I've tried several different people, numbers, and emails. I've yet to get ahold of anyone.
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7.3, 175/80, 38r, BTS trans, gear head tuned, dp tuner infinity, strictly pre pump,
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Old 02-13-2018, 06:15 PM
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DieselJpower DieselJpower is offline
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http://powerstrokearmy.com/forums/member.php?u=5612
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Old 02-13-2018, 06:22 PM
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There was a thread about the sale of PIS the other day.
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97-250 7.3 Eaton TVS Supercharged, S369sxe, R&D IDI performance T4 mount, my B350/200s, Honey Badger SR with My tunes, BMW M3 seats, Sky 5" RSK skyjacker drop pivot brackets, Sky shackles and hangers, Toyo M/T

1948 GMC Detroit 453T
1951 Mack A51T
1916 Federal 1 1/2T
  #4  
Old 02-13-2018, 07:51 PM
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Yea. Customer service went downhill with the sale.
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02 F250 7.3 Crew Cab Short Bed Lariat
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GTP38R, T500, PIS 175/80s in the engine. waiting to see rods one day

Turned 200k miles 1/18/2015
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Old 02-14-2018, 09:52 AM
Bmcgarvie Bmcgarvie is offline
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Yeah I hate to say it but I think it has as well. I need to contact them for a warranty issue. I got ahold of Brian a few days ago. He told me I'd receive an email shortly. But that never happened.
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7.3, 175/80, 38r, BTS trans, gear head tuned, dp tuner infinity, strictly pre pump,
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Old 02-15-2018, 10:01 PM
Bmcgarvie Bmcgarvie is offline
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Well I figured I'd share my story not to bash. Just to inform a potential customer of how they operate. I purchased some 175/80 injectors from pis about 8~9 months ago. Ever since the install I've had white smoke on cold start along with a lopey idle when warm. I sent some data logs into my tuner (g3arh3ad) and they highly suggested that the injectors or injector are faulty and to send them in to be tested. This is where the story takes a disappointing turn. I've spent the last 3-4 weeks trying to get ahold of pis. I've tried calling and leaving multiple voicemails. I've tried emailing pis and Brian (the new owner). Brian did email me back saying they'd get right with me. That was a week ago. I've even gone as far as messaging on Facebook. Nothing. Not one legitimate response back. At this point I'm about to just send the injectors to a longer standing company like full force or swamps. Sorry to ramble just want my ol 7.3 running normal again.
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7.3, 175/80, 38r, BTS trans, gear head tuned, dp tuner infinity, strictly pre pump,
  #7  
Old 02-15-2018, 10:25 PM
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I was in your shoes a few years ago! Tuner blames injectors, builder blames Tuner, then both blame my install. What data did you log? I found 3 bad injectors by canceling them one at a time while watching MFD. None of them showed up on a CCT or rotational velocity test.
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Old 02-15-2018, 11:35 PM
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565edge 565edge is offline
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I was going to order PIS injectors and called them 3x with no return call. I was going to buy from Corey at cncfabrication but wanted to talk to PIS to help decide which injector. I called full force and they were very nice and helpful. I also called unlimited and they were also very helpful. I ended up buying unlimited injectors through Gear Head. They received my cores last friday and shippef my new injectors on monday. Ill have them tomorrow.
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2000 Ford F-350 Dually, 4x4, D-66 Turbo with Billet wheel, .84 Ex housing, 69.84 turbine wheel, Gear Head Tunes on a Hydra, Unlimited 238/80 injectors, Walbro GSL392 Fuel Pump, 6637 Intake, riffraff regulated return, Riffraff FRX and HPX, comp cam 910 springs, smith bros .120 wall pushrods, terminator t-500, riffraff boost regulator, hutch mod, harpoon mod, 4" exhaust, 295's with 4.10 gears. John woods valve body, billet face transtar converter and built transmission.
  #9  
Old 02-15-2018, 11:45 PM
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Well that sucks. Brian was just on here not very long ago talking about how they planned to keep up customer service and honor injectors built before the sale.
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97-250 7.3 Eaton TVS Supercharged, S369sxe, R&D IDI performance T4 mount, my B350/200s, Honey Badger SR with My tunes, BMW M3 seats, Sky 5" RSK skyjacker drop pivot brackets, Sky shackles and hangers, Toyo M/T

1948 GMC Detroit 453T
1951 Mack A51T
1916 Federal 1 1/2T
  #10  
Old 02-16-2018, 07:39 AM
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I loved my injectors that Tim built. His helper David was awesome in my experience.

However, I sent my injectors to them a couple weeks ago to go through them after putting a motor in the truck, not knowing Tim had sold the company (which I found out after the fact). I have had an identical experience w/ their "customer service". I am starting to get a bit concerned.

I don't quite understand why Tim didn't make it more known that he had sold the company. It was all such a secret until after the fact.
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