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Message: [QUOTE="bama29fan, post: 399804, member: 624"] its called continuous improvement. I work in the automotive industry (tier1 supplier to the OEM's) and the words continuous improvement are thrown around all the time. They come in and audit suppliers and expect us to continuously improve....this involves everything from our quality, processes, safety, environmental performance, etc... Im not gonna say they need a drastic overhaul but little changes here and there (more than just changing the grill) are a plus. on a different note....i know a lot of people question Fords Quality. They actualy have a pretty extensive quality process called Q1. unless suppliers have met all of their requirements to become Q1 certified they will not be allowed to bid on future business for Ford. But i often wonder why they are the last OEM hold-out on the 100,000 mile warranty since they have such a good quality process? [/QUOTE]

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