Ballistic products are definitely worth the money. I love the parts i got from them but waiting a total of 3 months between 2 orders ruined it for me. It took 40 days for them to get me 4 DOM sleeves and bushings, axle brackets, a winch plate, and 12 tabs. All but the winch plate were for my traction bars. Ordered a front bumper/winch plate, and custom bent tubes for my roll cage on the jeep from AtoZfab and it came in 4 days.
Not to say they're really bad, but its really hit or miss from what ive experienced and read. Buyer beware I guess. They do have some killer brackets in bigger/different sizes and options but for simple heim joints there's multiple places id rather go, and as m j noted they've been banned from forums for poor service