Nope. Don't PM me anymore about "where's my order" or anything customer service related. Gotta get a hold of Adrian for that. I'm stepping aside with my involvement with MTW. If someone wants to contact me about my experiences/data that I've collected with those turbos, feel free to do so.
I'm with Nate on this. You'll have to get ahold of Adrian. I've brought up the timeline on orders several times and have been instructed to let him deal with the customers with order issues. I have no involvement with orders or when they ship. I'm more than happy to answer any questions about experiences with turbo's, data logs or tuning questions, but order questions should be directed at Adrian.
I still wish the best for MTW and believe in the MTW product line, but there has to something done about wait times and no more promises on shipping dates unless the turbo is literally ready to ship and ALL parts are on hand. And there needs to be NO MORE PROMISES of HP numbers as well. JMHO.
Adrian is essentially a one man show when it comes to building and shipping. I believe that the turbo line should be cut back to the Stage 1 and the Stage 3. Both are proven turbo's. That would simplify a lot, but thats Adrian's decision.
Again, I understand exactly what Nate is saying. I know Adrian is a great guy and has some really great turbo's, but things need to be streamlined and simplified.
If you have questions about an order, please call Adrian @ 412-926-8091.
