Buddy can't get his X4 to load properly

LovinPSDs

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So my buddy loaded up canned tunes I think and the truck has a check engine light. 4 codes I think he said.

Put me on facetime and showed me (i've not dabbled in 6.7s at all) the custom tunes are listed as "2015 load first" and then level 1, 2, 3, 4. He did not do the 2015 first, but instead put a canned street tune in.

When he tries to load the customs and there was an error, said the programmer needed updating. The ECU code on the directions didn't match the ECU his X4 pulled up for his 15'... When to update on the computer and it's says it's up to date.

What are we missing here.. Most likely he'll just call Mikey after church and sort it out, but I told him I would try. He needs to get this thing running for work tomorrow. Thanks guys.

No Limit Full EGR, DPF delete, and intercooler pipe.
 

Mikeyfitz

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So the program reads his X4 still? I'd switch truck back to stock, factory reset the X4, and then reload all the tunes into tuner and make sure to load the load first tune
 

bigrpowr

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Tell him to return to stock , use the load first then whichever tunes he chooses.
 

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