Cree Reverse light issues...

CSIPSD · Jul 16, 2012

This is now the second pair to have issues. These came back to me with what appears to be soder marks inside of them?

http://www.youtube.com/watch?v=m4XHZuwrB3U&feature=plcp

Why would a set of factory reverse bulbs last 230k, and these cant seem to make it a few weeks?

cfdeng7 · Jul 16, 2012

Not sure joe I have had mine for almost a year now without any issues.

HOOV3R · Jul 16, 2012

Mine are on their second truck now and survived a rollover that flattened my bed in the old truck. You must have some sh!t luck. LOL

average · Jul 16, 2012

Yep had mine for a year abouts now, and in my other car too. Something loose on the bulb?

Lowdown89 · Jul 16, 2012

I had 2 sets on my other truck and 1 kept going out, I now run a 15 watt hid kid in my reverse lights, they are way brighter and no issues!

Derek@Vision Diesel · Jul 16, 2012

I have had a couple do exactly what you are showing, but i have had PLENTY that havent. Every product will have a couple issues here and there, Todd generally takes care of people with utmost professionalism

retrosolutions · Jul 17, 2012

Just shoot us an EMAIL ( [email protected] ) and we'll get you helped out there with this. In fact, if you did so previously we'd already have you squared away!

Diezel Dawg · Jul 17, 2012

retrosolutions said:
Just shoot us an EMAIL ( [email protected] ) and we'll get you helped out there with this. In fact, if you did so previously we'd already have you squared away!

LOL there is a concept! Contact the vendor!

Sent from my EVO 3D on the East Side

CSIPSD · Jul 18, 2012

Diezel Dawg said:
LOL there is a concept! Contact the vendor!

Sent from my EVO 3D on the East Side

I did contact the vendor... Here...

I also contacted the vendor on the last set as well...

I am more curious if this is a constant issue or what?

retrosolutions · Jul 19, 2012

Just FYI, for what it is worth... contacting a vendor on the forums is an indirect method. There is no information about who you are, what you have etc. Ultimately it means contacting us more than once and adding frustration because ultimately we'll still need to have you email us.

Regarding your issue specifically though. The product has less than a 1:1000 failure rate, and this is now 3-4 for one vehicle. The last time it was noted the contact was melted into the bulb and both had signs of high-current being pulled, which makes for some concern something is going on we're just not seeing here. We've emailed you back to help figure that out there and get to the bottom of this, please correspond with us there directly if you would.

CSIPSD · Aug 7, 2012

http://www.youtube.com/watch?v=xH8vR7FPgJw

http://www.youtube.com/watch?v=Cu7xDGQOwLQ

http://www.youtube.com/watch?v=PuM7UaMSvPg

http://www.youtube.com/watch?v=n1KCs6QQEDs

http://www.youtube.com/watch?v=FgXkZvh1LAo

Finally was able to take some time last night...

weekendwarriorfsw32 · Aug 7, 2012

Joe are they trying to say that your truck has voltage problem witch is why there doing that?

golfer · Aug 7, 2012

probably have 20 pairs of CREE reverse lights in shop/personal/employee trucks plus my wife's TDi without issue.

Lowdown89 · Aug 7, 2012

You mean you don't enjoy strobe lights?

FORD7.3 · Aug 7, 2012

I have yet to see a set do that honestly.. stupid question, what alt do you have in your truck?

CSIPSD · Aug 7, 2012

weekendwarriorfsw32 said:
Joe are they trying to say that your truck has voltage problem witch is why there doing that?

Thats what there telling me... I'm just trying to figure it out. When I got these I pulled out the 11 year old factory bulbs that were still working.

golfer said:
probably have 20 pairs of CREE reverse lights in shop/personal/employee trucks plus my wife's TDi without issue.

I've got all the luck Dave... LOL

Lowdown89 said:
You mean you don't enjoy strobe lights?

It's irritating as hell at night.

FORD7.3 · Aug 7, 2012

FORD7.3 said:
I have yet to see a set do that honestly.. stupid question, what alt do you have in your truck?

why you ignoring my question joe lol

Derek@Vision Diesel · Aug 7, 2012

I had a set do it on my truck and had a set do it on curts truck also... No product has a zero % fail rate.... Todd took care of us and got us working sets in no time.

I am sure there will be a fix soon to the issue.

CSIPSD · Aug 7, 2012

FORD7.3 said:
why you ignoring my question joe lol

Didnt notice it...

Your just mean to me anyways...

Its just a Napa one... Its been on now for 26 months or so.

*Edit- You posted at the same time... so I didnt see it... LOL