HELP.....mini max issues can't get answers

nick0360 · Jan 7, 2015

I bought my mini Max brand new in 2011 I had it in my 2011 6.7 I traded it in recently and returned it back to stock, I'm trying to pull my base mcc so I can get my Gearhead tunes for my 2012 6.7 I updated the mini max and tried installing tune and it asked me for a unlock code I entered the one I got when I first bought it and it didn't work said contact H&S and the are impossible to get a hold of. Do I need to purchase another tuning software unlock code off there website??? I already bought a new MCC code, I don't wanna buy it unless I'm sure that's the problem cause they don't refund anything on codes can someone set me in the right direction my exhaust showed up and I need to get that base MCC so Gearhead can write my tunes

Radioflyer · Jan 7, 2015

You need a MCC unlock for the 2012. MCC unlocks are vin number linked.

nick0360 · Jan 7, 2015

I know but I think I also need to buy the tuning software code as well

Radioflyer · Jan 7, 2015

not sure on the software unlock but the MCC unlock i'm 100%, i'm sure gearhead will chime in and or I can call them for ya.

sootie · Jan 7, 2015

just get the mcc unlock and run the custom gearhead tune.

Breaking Habits · Jan 7, 2015

Just order the mcc code from their website. done

nick0360 · Jan 7, 2015

I already have it, but my problem is not the mcc it's the initial install that's requiring a code, H&S emailed me back and said I do need to buy the software code again as well as the MCC code because it's a new VIN

drunk on diesel · Jan 7, 2015

If you had to buy a 2011 unlock code for your original Race tuner, that is a VIN specific code, and you will have to buy another Ford 6.7 unlock code for your 2012 truck.

All currently available H&S unlock codes are VIN specific unlocks

nick0360 · Jan 8, 2015

Correct ^^ all set got the tune installed, thanks

nick0360 · Jan 8, 2015

alright guys spoke to soon, after driving 40 mi today being tuned got a CEL P042E {exhaust gas recirculating control stuck open} so my EGR valve is stuck open....after a bunch of reading on this code only find it happening to people who return trucks to stock never anyone getting it after tuning. I installed tune as DPF present, H&S updated there install instructions awhile back saying to unplug egr valve and butterfly valve so i did that and cleared light and came back. so i dont know if once i do delete itll be fine or ill be stuck with light. Now tried reading DTC's again using mini max now gets stuck on screen "establishing communaction with the vehcile" I just cant win i go into show setting and its saying installed with my current VIN for my 2012 but the year of the truck is still on 2011 and serial # shows N/A. This whole process has been suck a PIA that idk if its worth espically since H&S wont give tech support really I tried emailing them again hopefully i get a response

sootie · Jan 9, 2015

serial # always shows n/a on the race tuners.

i would just run it stock until you delete and then you will be happy. i didnt think you had to unplug the egr wires unless you were running an emissions removed tune.

nick0360 · Jan 9, 2015

Ya that's what I read, but what's really bothering me is that it won't communicate with truck to read dtc all of a sudden

sootie · Jan 9, 2015

will it communicate otherwise?

nick0360 · Jan 9, 2015

Ya it initializes and works fine all gauges work and it shows gear I'm in also, but i was reading code earlier in the day now I try and says trying to communicate with vehicle and it'll just stay on that screen I'll have to turn key off to get back to main menu, my concern is I just got the email with my mcc tunes and I'm worried if I try uploading them and and has a issue communicating then I'll be dead in the water

drunk on diesel · Jan 9, 2015

do you have an aftermarket head unit that communicates with the PCM? something that can display dtc's, gauge display, etc.?

do you have an aftermarket alarm and/or GPS tracker on the truck?