creepytc
New member
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Can't read this. Please put spacing.
I've put off on this rant but after driving my truck for two weeks it's got me burned up. I ordered the EGR Del kit with the CFM+ and Wastegate for my 6.4.
The CFM+ arrived and it was for the 6.0 so I called and asked. I was told thats what the adaptor plate is for. Ok, I was taking it to the shop to put on and assumed they would be familiar with it. During the process of them taking the cab off and doing the work I get a call. They asked why I was sent the wrong part for my 08. I explain that I was told it has an adaptor plate for it. Ok, so they moved on installing the rest.
I get another call asking where is the extended boot for 6.0's CFM+ since it's shorter than stock parts. I call you(Rudy's) all up and am told that it's normal for customers to order the new IC pipe with it. Ok, the kit had the option to order it and I didn't do it. Sounds normal that if I didn't order it I didn't order it. If its what the other customers did, I didn't.
After talking on the phone I'm offered the pipe for 9 dollars less than what it was in the kit that I didn't order in the first place. Then another additional 10 bucks off. This makes it match the price of the Kit you sell that has all this included only it's a different brand which I didn't order either. The double boot hook up they did is normal and yes it looks bad but that is just what the kits look like.
So you sell a bad looking kit that when put together looks as if parts are just put together. Now, for me to get the pipe from you that I didn't order at first, all I have to do is fork out more money or wait for a boot that was supposed to be in the kit that never showed up. Since Elite moved offices and the're all boxed up they are not sure when it will be out.
So for now I'm running with a double booted, patch job pipe that is supposed to hold the pressure. And a truck that doesn't have the wastegate tuned because the shop didn't feel comfortable tuning it up with the way it was set up. If it wasn't for the fact that I need the truck for personal reasons, they would rather have it not leave the shop the way it was.
So now I'm starting to feel like I'm getting pinched to spend more money to buy more parts so my truck will get set up right. Shady deal? I haven't figured it out yet but I'm sure once I cool off a bit I'll rethink it, but even then my truck is back up running like it's suppose to be!