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Message: [QUOTE="Vengeance, post: 1064882, member: 444"] I understand you issue. However, how did you order the chip in the first place? Did you order off my website? [url]www.totaldieselperformance.com?[/url] If you did, you can go back to the same website, look at the menu, follow the directions, and send the chip back with a reburn order in place. It will inform you of the shipping costs when you fill out the required reburn order. There is a link on the menu on the left hand side of the page that is entitled "chip shipping instructions". Here is the link [url]http://www.totaldieselperformance.com/category-s/136.htm[/url] As you can see there is another link entitled "contact information" here is the link [url]http://www.totaldieselperformance.com/category-s/140.htm[/url] It says the following: Shipping address is: Total Diesel Performance 341 Christy Kay Ln Rhome TX 76078 Email: [email]sales@totaldieselperformance.com[/email] Phone: 817.932.5078 Now I spent a lot of time and energy putting the needed information on my website so that a lot of frequently asked questions could be answered without spending time on the phone or trying to reply to an email when the information is there. Again, I understand the issue with getting in contact with me, and I don't blame you, however, the information you said you were looking for is right there, so I hope you can see my point of view on the matter as well. I hope that helps. [/QUOTE]

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