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[QUOTE="hucorey, post: 928094, member: 13749"] I'll chime in here too. I first starting running PHP and yes customer service was horrible and Bill knew that. Personally I think bill is OCD on wanting to control every aspect of his business and doesn't trust anyone else to do a lot of the everyday stuff. Lately, their service has been great on the ORG. Bill is still about impossible to get ahold of. I still dont run their tunes, but now I have the Hydra I want to try a couple tunes. This being said, send Jay a PM on the ORG and he typically gets back to everyone within a day or less. Chatham036 is his user. [/QUOTE]
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