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Message: [QUOTE="EDP, post: 549911, member: 1068"] Just so we are all on the same page see above in bold. And on another note the stage 2 kit which was ordered usually does not come complete kit due to the fact of so many variances in other bolt on upgrade parts. We where told all the previous installs would be modified or removed to work with the Procharger kit. We agreed to build a complete kit for this customer as per discussions with Fred. Once we received the turbo in we noticed that Precision had made a minor change in the compressor cover to what we had in the past for a similar kit. At that time I called Fred at The Diesel Shop and discussed my concerns with the pipes fitting correct. At that time we stated we had a few different options. Since we do not own a 6.0 as a shop truck or could we locate one locally that an owner was willing to part with for a few days to build and make necessary changes to the kit. [B]Option one[/B] wait and see if we came across one locally to test fit and finish kit. [B]Option Two[/B] Send as is and Fred would make needed changes, at that time I would credit back the difference in cost, [B]Option three[/B] offered to Fred that if truck was sent to us and they took care of cost on the truck getting to and from us we would install kit at no charge. Other details on money to end customer is for private matter between Fred and owner of truck. [B]Option Four[/B] return Certified Check to Fred or shred up payment. During this whole time of Fred Deciding on which route they would be going at no time did we deposit there funds. So accusing us of holding or having money for extended periods of time is FALSE. Within the time they gave us a decision till the time the kit went out was no matter of 2 weeks. At which time we Discussed with Fred on the few matters listed above. As for your PM you sent me, Yes I did handle the matter. These were two cog pulleys that where drop shipped from Procharger to Fred. Procharger is aware of the mis hap which is on there end and making it right. Replacement pulleys should be in your possession within the next couple days as soon as I get a tracking number from them I will fwd it to Fred. By the way I did credit Fred back on the few parts missing and the others that Fred would be taking care of as well as shipped the kit complete for FREE! [/QUOTE]