For the most part, our pumps are trouble free. We did have an issue a few years ago (2012 and earlier) with fuel leaking on the control board on some pumps. It was rare, but it did happen. We've since redesigned the bulkhead and hardware.
As you all well know, you get exponentially more people that will bash a product when something goes wrong than will praise a product when it works well for them. You also get a lot of "I heard from....." when the person really has no first hand exerience with a product. Such is the forum life I guess