yes sir- i have the newest updater, removed the updater and reloaded it, removed tunes and reloaded them, removed tunes and tried loading the updated tunes desired. The code exactly says "ctf error code".
I also went back to stock on the truck when updating the tuner(good practice anyways in case of an issue). I agree i may have to call sct back.
I know its very difficult to fix over the forums and i appreciate all the help too. In a month i'll be at ucc- if i still can't get the tunes loaded then if sct is at ucc i will hand them my tuner in person and let them have a whack at it.
You factory reset the tuner?
If you removed the current tunes would they disappear or would they stay on the list?
I remember I had a problem where I had certain tunes on the X4 and removed them (I was over capacity) If I tried to remove the tunes that were already on the device, the updater would through an error and freeze the program. (I can't remember if it was a CTF error or unhandled exception)
I believe if i remember right, these were also GH tunes also for 6.4.
The tunes removed would still be on the device, I called them "ghost tunes" because they wouldn't do anything and couldn't be removed.
One day I said "screw this,I need to get the new tunes on to the tuner"
So I did this, I put the truck back to stock.
Factory reset the tuner
Hook it back up to your PC and run through the update just to be sure.
After that I grabbed my new files from my email and tried it out and boom it took it and I was on my way.