dsberman94
Well-known member
The only refund I got was from your extra $100 charge that you admitted you screwed up when your employee told me the tunes cost $350 and I was even sent the 2 receipts showing 1 for $100 and then 1 for $250. I told you the unauthorized charge would get refunded. I stopped the dispute refund for the $350 since PIP finally started helping me but to this day they are still sending me tunes trying to get it running right.
These are the receipts I got so why do you think your employee can screw up and then you can go and charge whatever you want to someone' credit card. Goes to show you the quality of your customer service. Believe me there's plenty on this and other sites that know you don't reply to emails and once someone pays for something the customer service stops there. Check put these receipts and tell me where you sent me another receipt or email saying you'd charge me an extra $100? Much less call me and say we screwed up you owe us another $100.
Maybe you should use this as a learning experience?
So which part of this do you have an issue with? I'm not seeing it. They told you they were going to cost $350, someone accidentally hit the wrong button on a keyboard, god forbid someone make a mistake, only charged you $250. Then to make up this difference, charged the other $100. So that totaled $350. So what's the big deal? Do you get charged per transaction on your card or can you really just not do simple math? I could see the issue if they charged you 350 and then another 100, but they didn't. In the end it still only cost you 350, still can't see this big deal.