Okay so I needed new springs for the rear of my truck for inspection in July, I received them on the 18th in stalled them a couple weeks later got my sticker on the 3rd of August. I ordered the springs from sdtruckspring.com I purchased the 43-1263 HD packs overall around 500 with shipping. Great customer service kept me updated on the order and time of delivery. Fast forward to 6 months down the road 9,000 miles later I have a issue my center pin breaks and going down a fairly bad road at 55 mph my bottom overload falls out causing it to severely dog track.
Cannot find it after looking for a hour or so limp it home doing 25 call them up asking for a warranty claim all i wanted was a new overload center pin and set of u bolts after three days of talking with them no phone tag or bad blood or blame games the manufacture of the spring says nah not our problem the best we can do is sell you a new spring pack at our cost plus shipping which was 130 and whatever it would cost to ship.
I ended up buying new pins and puling the other overload out upon inspecting the pin that broke it was hour glassed badly and sheared where it failed basically they do not know what quality hardware is or a torque wrench is. but having to spend 130 bucks in hardware to fix a defect should be on them not me so i really do not recommend them because who they buy there product from is either incompetent or do not stand behind there product.
Cannot find it after looking for a hour or so limp it home doing 25 call them up asking for a warranty claim all i wanted was a new overload center pin and set of u bolts after three days of talking with them no phone tag or bad blood or blame games the manufacture of the spring says nah not our problem the best we can do is sell you a new spring pack at our cost plus shipping which was 130 and whatever it would cost to ship.
I ended up buying new pins and puling the other overload out upon inspecting the pin that broke it was hour glassed badly and sheared where it failed basically they do not know what quality hardware is or a torque wrench is. but having to spend 130 bucks in hardware to fix a defect should be on them not me so i really do not recommend them because who they buy there product from is either incompetent or do not stand behind there product.