I lost a tip off one of mine a few years ago...
I was driving at night on the highway, heading to the airport, 3 hours away...left at 3:00AM in the morning.
By the time I got to Calgary, the sun was starting to come up, and I noticed the truck smokin like a Volkswagen...
Nothing I could do...waited till I was off work again...two weeks later, and drove it home.
Gotta love ceramic coated pistons!
Anyway...Jesse fixed it up, no charge...Great Customer service.