I cannot control what the customer wants on his vehicle, when parts are supplied to us we give our opinion and wheter or not they take it is their issue.
Now you may say, well if he wanted these on his truck, its his issue... Well its not that simple, not only are we trying to make this right for the customer, we want to further learn about what exactly happened here and have even better proof of what products NOT to use in the future.
Points in this thread to follow
-I will not disclose what shop I work for, it does not have anything to do with this forum, I do not sling work from here to my shop, I keep hobby and work separate. Unless of course I have an issue like this where I have to ask opinions on here.
-I do not want names publicly posted, only PM'd. No I will not PM you the supplier either until I find out EXACTLY what is to blame here. Even then I am not putting anyone on blast.
thank you